Is Wizz Air distracting passengers with false baggage information?
According to a Hungarian travel news media outlet, the Hungarian low-cost airline operates with multiple errors. For example, Wizz Air may encourage passengers to buy baggage places with false information.
Wizz Air errors corrected
Utazómajom said that the Hungarian budget airline abolished an extra fee thanks to their previous articles and complaining emails. We detailed that HERE. Moreover, they corrected the wrong check-in times during their booking process after the news outlet wrote about it. However, there is one more error they should pay attention to.
The news outlet asked the Hungarian low-cost airline not to share false baggage information. One of the advantages of WIZZ Priority is that “you are entitled to bring with you a free Carry-on Bag (max. size 40 x 30 x 20 cm*) and an extra “Trolley Bag” (max. 55 x 40 x 23 cm*; with or without wheels, but must remain within size, weight limits). It is guaranteed you can bring both bags with you into the cabin area, unless it is impossible due to operational restrictions.”
Does Wizz Air distract passengers?
However, passengers obtaining WIZZ Priority receive “purchase encouraging” information via email before their travel that does not contain the “trolley bag”.
Passengers having enough experience may not be distracted but all others will be. As a result, they may buy additional baggage even though they will not need it. Utazómajom sent the complaint to Wizz Air, but they have not answered yet. They only hope that the Hungarian airline will solve the problem soon.
Ryanair passengers wait more than a day to get home to Budapest
It is not easy to travel these days. We wrote HERE that passengers missed the Hungarian team’s group match against Scotland in Stuttgart because their plane did not take off in time. Moreover, another flight did not take off to Rome because the pilot fell ill.
A Ryanair flight should have taken off in Barcelona at Sunday 9.20 PM but remained in the Catalonian capital. The takeoff was postponed several times, resulting in chaotic scenes at the airport. Finally, passengers were taken to a hotel 40 kilometres away, where they arrived at 2 AM on Monday. They were to travel back at 8 AM, but the bus did not show up.
Instead of a bus, they got an SMS that Ryanair cancelled their new flight as well. Thus, they could depart Spain only at 11.30 PM.
Some passengers did not believe what the Irish budget airline said and came home with a Wizz Air flight, delayed by only one hour. Utazómajom’s last update concerning the issue said that the rest of Ryanair’s passengers were due to leave Barcelona at 2.30 AM today.
Read also:
- Wizz Air launches flights to ‘the heart of Europe’ from Budapest – Read more HERE
- Ryanair announces winter timetable: New routes and key changes from Budapest
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